The Real Product Safety Guide

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Make sure you do your homework if you decide to buy products below high street retail prices. Some sites cross-reference user reviews with their buyer database and label those people as "verified purchasers". If there is no address supplied, or there is just a PO Box, be wary; many fake electrical goods are manufactured overseas, where they will not be safety tested and are produced as quickly and cheaply as possible. Spot the lock to pay safely Look for websites that allow you to pay safely — these have a padlock symbol at the bottom of the screen when you are filling in your payment details.

Inspect the packaging and item carefully Look out for the tell-tale signs of flimsy packaging and substandard printing, such as spelling mistakes or grammatical errors. Buy this book.

Product Safety Management Guidelines (2nd Edition)

Formats: Hardcover Dimensions: 8. The National Safety Council eliminates preventable deaths at work, in homes and communities, and on the road through leadership, research, education and advocacy.


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Donate to our cause. Manufacturers also directly solicit consumers' reactions in advertising.

In the United States, for example, many manufacturers encourage communication by providing toll-free telephone numbers on product labels and in advertising so that customers can call the company free of charge. Indeed, consumer communication with manufacturers is so frequent and important that most manufacturers have consumer affairs departments headed by a company officer to provide appropriate attention to this function. This approach is used mainly in developed countries, particularly the United States, Canada, the United Kingdom and some other European Community countries.

It has two purposes: first, to provide an active outreach programme to seek out consumers and provide information to them about the company and its products; second, and most important, to obtain information and ideas from consumers. It is not uncommon for a single company in the United States to be contacted by consumers literally hundreds of thousands of times each year through telephone or mail communications.

These contacts are carefully analysed and evaluated, for they are an important source of information about consumer concerns and interests and provide useful insights about products. As a result of this communication with consumers, manufacturers will modify products, provide new information or otherwise respond to consumer interests. Manufacturers conduct other outreach programmes for consumers in addition to those specifically intended to test new product acceptability and those intended to inform consumers about product usage.

Many initiatives are undertaken voluntarily each year by individual companies and by industry associations to provide the public with useful information about food safety and nutrition. These initiatives are a valuable public service; they carry effective messages to consumers, educators, health workers and others, and thus support and complement the efforts of national governments to fulfil their public education responsibilities.

Product safety alerts

Often these activities are undertaken in association with governments, professional groups and consumer organizations. In addition, informing consumers about proper food handling should be a high priority for both government and industry. Conclusion A number of food control issues are currently being debated at the national and international levels, regarding for example pathogenic microorganisms, allergens, genetically modified foods, contaminants including pesticides , irradiation and nutrition labelling.

These are important and complicated matters that require attention. The control issues are at various stages of resolution and considerable effort will be required to resolve them in a scientific, practical and uniform manner. Industry recognizes that consumers play an active, important role in the food control process through their participation in the standard-setting process and discussions on scientific and technical issues. International bodies such as the Codex Alimentarius Commission can contribute to understanding the issues and to achieving rational standards.

Product safety alerts

The food industry has an essential role in the resolution of these food control issues because of its vested interest in the safety and marketing of foods. Further, because of its extensive scientific and technical resources and experience with these issues, the food industry can make important contributions towards their understanding and resolution. Lastly, for the same reasons, the food industry's communications capabilities can benefit public understanding of the complex nature of the many issues that arise.

Clearly, food control involves many difficult issues. Some of these are highly technical, while others are partly technological and partly political. The mutual goal should be to resolve these questions in a way that takes into account the needs of governments, consumers and industry. For governments, there is the need for enforceable standards that are convincing to both consumers and industry.

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For consumers, food control systems must provide meaningful protection against real and important hazards. Finally, industry needs standards that permit flexibility and efficiency in producing and marketing foods that will serve their customers - the world's consumers. Selected bibliography Codex Alimentarius Commission.

Code of ethics for international trade in food. Grocery Manufacturers of America. Guidelines for product recall. Washington, DC. Hotchkiss, J. Pesticide residue controls to ensure food safety.


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Critical Reviews in Food Science and Nutrition. Ippolito, P.